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When a client books an appointment request, you will receive a pop-up message

You many now press the View Request(s) button to see details on what was requested

Click the Accept button to accept the appointment request. All of the appointment request information will automatically be transferred to an open ticket.  Click Schedule/Leave Open and the appointment will be scheduled. See the Tickets section of this web site for more information on tickets.
 

That's it.  You have just completed accepting of the online appointment.